Refund policy

  • Refunds: We want you to be completely satisfied with your purchase from Ashkal 3D. If you are not satisfied with your purchase for any reason, please contact us within 3 days of receiving your item to discuss a refund or exchange.
  • Returns: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Refund Process: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • Refund Criteria: Refunds will be issued based on the original method of payment. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Contact Us: If you have any questions on how to return your item to us, contact us at [email address].